Mandatory Member Details

Basic details of Stock Broker

Details of Key Managerial Persons

Escalation Matrix

Note: Client may contact during office hours between 10.00 AM to 6 PM.

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with Exchange and Depository at https://www.cdslindia.com/Footer/grievances.aspx

Exchange at https://investorhelpline.nseindia.com/NICEPLUS/
https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
https://www.mcxindia.com/Investor-Services

or SEBI at https://scores.sebi.gov.in/
Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Exchange(s) / Depository portal.

EKYC - Client Onboarding Flow

Grievance Redressal

1. Write in detail about your grievances or complaints to [email protected] from your registered mail id along with the client code. Once we receive your email, an acknowledgment email is sent, containing the Complaint No or Ticket No. The client can use this reference to track their complaint and make follow-ups.
2. If you are not satisfied with the answer or your grievance is not addressed you can escalate to the below contact.
   
   

   Details of	Contact Person	Address	Contact No.	Email Id
   Client Servicing	Customer Support	Kochar Technology Park, 6th Floor, Ambattur Industrial Estate, Ambattur, Chennai – 600058.	044 - 61329696 044 - 35019696	[email protected]
   Head of Client Servicing	Mr. Vinoth Kumar. N	Khasara Technopark, 2nd Floor, Bargi Hills, Jabalpur - 482003.	9840628539	[email protected]
   	Ms. Prasanna	6th Street, Park Town, Thabal Thanthi Nagar, Madurai - 625017.	9500903646	[email protected]
   	Mr. Suresh Kumar	Mr. Suresh Kumar to Khasara Technopark, 2nd Floor, Bargi Hills, Jabalpur - 482003.	9025655855	[email protected]
   Compliance Manager	Mrs. E. Sivasankari	Kochar Technology Park, 6th Floor, Ambattur Industrial Estate, Ambattur, Chennai – 600058.	7708065653	[email protected]
   Chief Operating Officer	Mrs. Sharon Babbi	Kochar Technology Park, 6th Floor, Ambattur Industrial Estate, Ambattur, Chennai – 600058.	6381293836	[email protected]
   Managing Director	Mr. K. Narayana Moorthy	Kochar Technology Park, 6th Floor, Ambattur Industrial Estate, Ambattur, Chennai – 600058.	044 - 61329696	[email protected]

3. In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with Exchange and Depository at https://www.cdslindia.com/Footer/grievances.aspx
   Exchange at
   https://investorhelpline.nseindia.com/NICEPLUS/
   https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
   https://www.mcxindia.com/Investor-Services
   
   or SEBI at https://scores.sebi.gov.in/
   Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Exchange(s) / Depository portal.
   
   Smart ODR: https://smartodr.in/login