Fraud Prevention :
At Fortune, we take great measures to facilitate quality services and ensure that your accounts are safe and secure. However, due diligence from your end and a few pointers in mind go a long way in minimizing fraudulent activities and unauthorized access to your accounts and investments. Please spare 5 to 10 minutes to go through the below tips and pointers that will aid in safeguarding your accounts.
If at any point you require assistance, please feel free to get in touch with us.
Safeguarding your Computer
If you have an internet connection, it is a good idea to ensure that you have a quality anti-virus software installed on your system. Most of these applications are inexpensive and are widely available in the market, and greatly minimize the risk of virus attacks on your system.
Make sure that you do not install third party applications from unfamiliar sources to avoid spywares and malwares.
- Avoid using public/shared systems for trading, if possible. These include internet parlors, airport kiosks, or other such places where computer access is not limited to you.
- If you must use a public/shared system, ensure that you terminate each session by using the ‘log-out/sign-off’ feature once you are done or before you leave the computer.
- Browsing other sites in the same browser window without signing-out from your trading account may leave your session active making it possible for unauthorized access through the browser history.
- If it is feasible, clear the browser history after you have logged-out as a precautionary measure.
Migrate to Electronic Payments
- Make sure that your passwords are ‘strong’ i.e. they are a combination of alphanumeric characters and not easily guessable.
- Just like not adhering to the cliché of hiding door keys under the doormat, avoid common and easily deducible passwords such as your name, spouse’s name, date of birth, vehicle number and the like, which might be easily accessible/known to your colleagues or acquaintances.
- NEVER SHARE YOUR PASSWORD WITH ANYONE.
- Change your passwords regularly and try to ensure that they are not same as your other passwords, which you might be using for your emails, social networks, and the like.
- Avoid storing your passwords on your computer or pasting them as ‘sticky notes’ in the immediate vicinity of your computer. It is recommended that you remember them by-heart.
- In addition, avoid using the ‘Remember Password’ option that is featured in many browsers to ensure that only you have exclusive access to your account(s).
To reduce the risk of cheque fraud, we strongly recommend that you migrate to electronic payment solutions. Electronic Funds Transfer (EFT) transactions eliminate the possibility of lost, altered, or stolen cheques. For this purpose, we have tied-up with 19 banks for Payment Gateway facility enabling you to transfer funds securely and instantly.
Trading Do’s and Don'ts
Opening a Trading Account
- Deal only with SEBI registered intermediaries/authorized persons. Ensure the Member is registered with the Exchange by checking with the Exchange/Exchange website.
- Carefully read and understand the Terms and Conditions and the contents stated in the Risk Disclosure Document, Rights & Obligation, Guidance Note, Polices and Procedures, Voluntary Rights and Obligations – all of which are part of the Account Opening Form for dealing through brokers in the Stock Market.
- Provide complete and accurate details in the application, fill-up all the fields, and provide all the required supporting documents. Do not leave any blank spaces in the application and strike-off blank spaces that are not applicable. Ensure changes to your Address, Contact Number, Email Id, and the like, are updated immediately with the Member and make sure that your account information is accurate.
- Familiarize yourself with the rules, regulations, and circulars issued by Stock Exchanges/SEBI/FMC before carrying out any transactions.
- Please bear in mind that while it is our endeavor to inform you in case of a margin call, it is your responsibility to maintain margins. The company will square-up outstanding positions in case of shortfalls in margins and delays in payments.
- Please be informed that there are no guaranteed returns on investments as they are subject to market risks.
- Make payments only from your own bank account and deliver securities into the pool account of the trading Member from your own beneficiary account that is mapped/updated with the Member.
- Always insist on Contract Notes from your trading Member. In case of any doubts regarding your transactions, verify the genuineness of the same on the Exchange website.
- Always insist on periodical statements of your ledger.
- Please insist on your statement of accounts at regular intervals and check for all the entries therein. Any discrepancies should be brought to our notice immediately. In case of disputes, please write to us at [email protected]
- Do not deal with third party/unregistered intermediaries/unauthorized individuals.
- Do not fill-in/provide wrong or incomplete details. Refrain from overwriting, canceling completed details, or using whiteners.
- Do not pay heed to rumors or tips that are supposedly from internal sources and do not undertake deals on behalf of others.
- Do not take investment/trading decisions based on assurances of guaranteed returns.
- Do not sign blank Delivery Instruction Slips (DIS). Retain them with your Depository Participant to save time.
- Do not accept unsigned/duplicate contract notes/confirmation memos.
- Refrain from make payments in cash.
- Do not make delivery of securities from accounts other than your own beneficiary account.
- Do not delay payments.
- Do not make payments/deliver securities to personal account(s) of authorized persons/employees of the trading Member.
For further details on Investor Rights and Obligations and other related information, please refer to the Investor Forum section on the NSE website at www.nseindia.com
BSE Arbitration & Investor Protection
To ensure speedy and effective resolution of claims, differences and disputes, BSE has laid down an Arbitration Mechanism.
This mechanism is duly embodied in the Rules, Bye-laws and Regulations of BSE, and duly approved by the Government of India
/ SEBI, under the Securities Contracts (Regulation) Act 1956.
For further details related to Rules and Regulations, Arbitration and Investor protection, please refer to the Investor Forum section
on the BSE website at www.bseindia.com.
Please use the Hyperlink
to get BSE Investor Complaint Form.
No sub-broker or official of the company is authorized to accept any payment or delivery of securities into his/her account. NO DEALINGS IN CASH ARE ALLOWED.
Any investor/client offering cash would be doing so at his/her own risk.