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Call N Trade
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Margin Products
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GTT
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Order Types
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Order Duration
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Basket Order
- Can I place the basket order in the Mobile app?
- How do I view my margin available and margin utilization in the trading terminal?
- How to get the margin benefit in the futures & options segment in the basket order.
- What are the Features of the Basket order?
- What are the Hedge margin and its benefits in the Basket order?
- What do you mean by hedging of a contract?
- What is a spread contract? Can I create a spread contract in the basket order?
- What is Basket Order?
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Peak Margin
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Segment Margin
- How can I add funds in the Commodity segment to trade in the Commodity?
- How much time will it take to move the margin from 'NSE/BSE" to "COM" or "COM" to "NSE/BSE"?
- How to stop auto movement of funds between segments in Flattrade?
- I added funds in the Commodity segment, can I use the margin to trade in the Equity/ Derivatives/ Currency segment?
- Is there any charge for using the "Move Fund" option?
- Is there any limit on no of times I can use the "Move Fund" option?
- What are all the segments available under the COM margin?
- What are all the segments available under the NSE/BSE margin?
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ELM Margin
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Intraday
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Add Funds/Payin
- Can I use the same funds for trading on Equity as well as Commodity?
- How long it take to reflect the fund in my trading account?
- How to transfer funds from Trading account to MTF
- How to transfer funds using NEFT/IMPS
- How to transfer funds using UPI
- How to Verify the new UPI link
- Is it possible to add money through my debit or credit card?
- Is it possible to transfer funds from unregistered bank account?
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Withdraw Funds/Payout
- Can I withdraw funds instantly?
- How do I withdraw money from my trading account?
- How long does it take to withdraw money?
- How to cancel the submitted withdrawal request
- Is it possible to view the recent rejected withdrawals?
- Is there any fees/charges for withdrawal?
- When will I be able to withdraw funds if I sell my holdings today?
- Why is my withdrawal request being rejected?
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Quarterly Settlement
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Charges
- Are there any other charges besides brokerage?
- Are there any subscription or annual fees for zero brokerage?
- Do I need to activate zero brokerage separately?
- Does Zero Brokerage apply to both buy and sell transactions?
- Does zero brokerage apply to high-frequency or active traders?
- Is there any minimum trading volume required to get zero brokerage?
- Which segments have zero brokerage?
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E-mandate for equity SIP
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Desktop Application (EXE)
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Web Application
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General Queries
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Mobile Application
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Referral Program
- How do I refer my friends and family to Flattrade?
- How the Refferal points benefits you?
- How to redeem the refferal points?
- Is there any minimum or maximum refferal points limit required to redeem?
- When can the Referral points be claimed by the clients?
- Where my referral earnings will be credited?
- Will I get any referral benefits?
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Margin Trading Facility
- Benefits of Margin Trading funding
- How to Activate Margin Trading facility (MTF) on Trading account?
- How to transfer funds from Trading account to MTF
- What if my stocks bought under Margin Trading Facility get appreciated and Will I get an additional margin on the appreciated value?
- What is MTF?
- What is the difference between a normal trading account and MTF funding account?
- What is the segment and under which exchange Margin Trading Facility is offered?
- What will happen if I do not pledge the shares purchased through the MTF trading platform?
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Collateral Margin
- Can I get 100% margin on the pledged collateral shares?
- Can I transfer any shares to the collateral pledge, for the margin?
- How can I sell the collateral pledged shares?
- How can I use the Collateral margins and is there any limitations to it?
- How do I avail the collateral based margin in the trading system?
- How to transfer the shares to the Collateral and Pledge it for the Funding?
- Is there a Cash ratio applied for Cash-collateral and Non Cash-collateral
- Shares Based Short Term Funding/Long Term funding
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Pledging Securities/Mutual funds
- Can I pledge my mutual fund for availing margin?
- Can I sell my pledged mutual funds?
- Can I use the entire margin received after pledging mutual fund units?
- How to convert mutual fund units held in physical form to demat account in flattrade
- How to Move Pledge between segments in Flattrade wall
- How to Unpledge Holdings?
- In which segment can I use the margin that was received after pledging mutual fund units?
- What are the mutual fund schemes that can be pledged?
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General Queries
- Can a minor apply in IPO?
- Can a person apply in the non-institutional bidder category of an IPO?
- Can I apply for an IPO through multiple applications on the same name?
- Can I place a buy order during the after-hour session before the listing date of an IPO?
- Can I revise or cancel my IPO application?
- Does applying for an IPO guarantee me to get a certain amount of shares?
- How many days does an IPO remains open for the public?
- How many days is the issue open?
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Applying for IPO
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Individual Account
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HUF Account
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Corporate Account
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NRI Account
- Are NRIs allowed to do intraday trading?
- Can NRI open a demat account?
- Can NRIs hold multiple PIS accounts in India?
- Can NRIs hold multiple trading accounts in India?
- Can NRIs invest in Indian stock markets?
- I want to invest in Indian capital market. What are the accounts required to start investing?
- What are NRE and NRO accounts?
- What are the documents required to open an NRI demat account?
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Demat
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Bank
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Segment Activation
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Account Reactivation
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Nominee
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Personal Information
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Account closure
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Address Modification
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Settlement modification
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General Mutual Fund queries
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Investing in Mutual Funds
- Are there any additional charges for investing in mutual funds on your platform?
- Can I redeem my mutual fund investments at any time?
- How can I track my mutual fund investments?
- How do I make payments for my mutual fund investments?
- Is Mutual Fund lumpsum calculator available in NOVO?
- Is there any investment limit for mutual fund schemes?
- What will happen if my bank account has an inadequate balance while making a payment for mutual fund units?
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BSE Star MF Platform
- How can I get support for BSE STAR MF-related queries?
- How do I get started with your services on BSE Star MF?
- How secure is my information on BSE Star MF?
- Is there any fee associated with using BSE Star MF through your company?
- What are the benefits of using your services on BSE Star MF?
- What is BSE Star MF?
- What services does your company offer as a Mutual Fund Intermediary with BSE Star MF?
- What support do you offer if I encounter issues with my transactions?
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Mutual Fund NAV Allotment and Settlement Process
- Can I cancel or modify my mutual fund transactions after placing them?
- How can I check my mutual fund holdings?
- How is NAV allotted for purchase orders?
- How is NAV allotted for redemption orders?
- How much are the DP charges for mutual fund redemption?
- How to place a redemption order?
- What happens if I don’t have enough balance for DP charges?
- What happens when the payment has been debited but units are not allotted?
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NFO (New Fund Offer) Specifics
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SIP Mutual fund
- Can I create Multiple Mandate for my SIP Mutual fund in Flattrade Novo
- Difference between SIP vs Lumpsum
- How can I use my Flattrade fund to start SIP in Mutual Funds?
- How Mutual Fund SIP calculator works?
- How to Cancel Mandate?
- How to cancel my Existing SIP in Flattrade Novo?
- How to Create a Mandate in Flattrade Novo for SIP?
- How to setup a SIP in Flattrade Novo platform?
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SWP Mutual Fund
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EDIS
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EDIS for SWP
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Order & Session Rules
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Characteristics of Static IPs
- Can a client register a backup static IP?
- How many times can static IP information be updated?
- How to buy static IP?
- If static IP is not updated after 1 April 2026?
- Is a Static IP address mandatory for Tech-Savvy clients from 1 April 2026?
- What is a static IP? Why is a static IP required?
- When exactly does static IP become obligatory for Tech-Savvy customers?
- Will Tech-Savvy clients be required to upload static IP when creating API?
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API Key Creation & Approval
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Client Classification
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General Information
- Are all types of orders permitted by APIs in the new regulatory framework?
- Are third-party algo trading platforms allowed to integerate with API V2?
- Can we use a public IP address for API key registration? Why is only a static IP address allowed?
- Is it possible to delete an API key?
- To whom do these new API rules apply?
- What are the changes brought by API in exchange trading regulations?
- What happens if an API user does not follow the new regulations?
- What is strategy approval and why is it needed by some users of APIs?
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Strategies & Exchange Approval
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General Queries
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Brokerage and Charges
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Usage and Requirements